Welcome to Beltalk.net (“Website”), the official website of Beltalk Private Limited (“Beltalk,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your use of our website, products, services, and software (collectively, the “Services”). By accessing or using any of our Services, you agree to be bound by these Terms, our Privacy Policy, and any additional agreements that may apply to specific products or solutions we provide.
If you do not agree to these Terms, you must immediately discontinue your use of our Services.
1. Company Overview
Beltalk Private Limited is an India-based technology company specializing in telecom software and solutions for global clients. Our offerings include but are not limited to:
- Contact Center Software
- Class 4 Softswitch Solutions
- Fraud Prevention Tools
- AI-Based Answering Machine Detection
- Outbound Dialers
- Unified Communications Platforms
- White-label Telecom Solutions
- Custom-built solutions leveraging Asterisk, FreeSWITCH, Kamailio, OpenSIPS, Node.js, React, WebRTC, WebSockets, SIP, and other VoIP technologies
These Terms cover the use of our website, as well as any engagement with our software solutions, whether provided as SaaS, licensed software, or on-premises deployments.
2. Eligibility
By using our Services, you confirm that you:
- Are at least 18 years old or have the legal capacity to enter into binding contracts in your jurisdiction.
- Are accessing our Services in compliance with local, national, and international laws.
- Are not prohibited from using telecom-related technologies under applicable laws.
3. Scope of Services
Beltalk provides telecom technology solutions and professional services to clients worldwide. This includes:
- Software Development & Deployment: Custom and off-the-shelf telecom platforms.
- Integration Services: Connecting our systems with third-party APIs, CRMs, and telecom networks.
- Consulting: Expert advice on VoIP, SIP routing, scaling, and compliance.
- Maintenance & Support: Service Level Agreements (SLAs) for ongoing technical assistance.
Some services may require separate contracts, non-disclosure agreements, or specific licensing terms.
4. Use of Services
You agree to use our Services only for lawful purposes and in accordance with applicable laws. You must not:
- Use our systems to engage in fraudulent telecom activity, spam calls, phishing, or any other prohibited communications.
- Reverse-engineer, decompile, or attempt to derive source code from our proprietary software unless expressly permitted.
- Circumvent or attempt to bypass authentication, security, or billing mechanisms.
- Resell or sublicense our software without written consent.
- Misrepresent your affiliation with Beltalk.
Beltalk retains the right to suspend or terminate your account if you violate these conditions.
5. Intellectual Property
All content, software, trademarks, logos, graphics, and designs on Beltalk.net are the intellectual property of Beltalk Private Limited or our licensors.
- You may not copy, distribute, or modify our content without written permission.
- You retain ownership of any data you provide to us, but grant us a license to use it for providing the Services.
6. Licensing & Software Terms
For licensed software:
- License Grant: Non-exclusive, non-transferable, limited right to use the software for internal business purposes.
- Restrictions: No reverse engineering, no sublicensing, no use beyond agreed capacity.
- Term & Termination: License remains valid as per agreement; breach may result in termination without refund.
7. Third-Party Services & Integrations
Our solutions may integrate with third-party APIs (e.g., CRM, payment gateways, SIP trunk providers). We are not responsible for:
- Performance, security, or reliability of third-party systems.
- Downtime caused by external vendors.
8. Fees & Payments
- All fees are payable as per the contract or pricing terms agreed with the client.
- Delayed payments may incur late fees or service suspension.
- Pricing does not include taxes unless explicitly stated.
9. Compliance with Telecom Regulations
We operate in accordance with telecom laws in multiple jurisdictions. You are responsible for ensuring compliance in your own region, including but not limited to:
- TCPA (USA – Telephone Consumer Protection Act)
- TRAI guidelines (India – Telecom Regulatory Authority of India)
- GDPR (EU – General Data Protection Regulation)
- Other relevant laws in your country
Beltalk is not liable for penalties incurred by your misuse of telecom tools.
10. Data Protection & Privacy
We collect, store, and process data in line with our Privacy Policy. Key points:
- We do not sell client or end-user data.
- Data storage is handled securely with encryption where applicable.
- Clients are responsible for securing data on their own systems.
11. Warranties & Disclaimers
Beltalk provides Services “as is” without warranties, express or implied. We do not guarantee:
- 100% uptime
- Absolute security from cyberattacks
- Fit-for-purpose usage without proper client testing
12. Limitation of Liability
To the fullest extent allowed by law, Beltalk is not liable for:
- Loss of profits, revenue, or data
- Business interruption or operational losses
- Indirect or consequential damages
Our total liability for any claim will not exceed the amount paid by you in the last 6 months for the Service in question.
13. Indemnification
You agree to indemnify and hold harmless Beltalk, its employees, directors, and partners from any claims, damages, or liabilities arising from your use of the Services, including violations of law or these Terms.
14. Modifications to Terms
We reserve the right to update these Terms at any time without prior notice. Continued use of our Services after changes implies acceptance.
15. Governing Law & Jurisdiction
These Terms shall be governed by the laws of India. Any disputes will be resolved in the courts of [City, State], subject to applicable international laws for overseas clients.
17. Contact Information
Beltalk Solutions LLC
1309 Coffeen Avenue STE 1200,
Sheridan, Wyoming, 82801, USA
Email:info@beltalk.net
Phone: +1-614-8267475